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Industrial Queue & Ticket Management System

Reliable. Instant. Scalable. Built for Real-World Environments.

Our Industrial Queue Ticket System is a production-ready hardware platform designed for organizations that manage customer flow in public, commercial, and industrial environments.

Unlike PC- or Raspberry-Pi-based kiosks, our solution is built on industrial embedded hardware, delivering instant startup, high reliability, and zero filesystem failures, even in outdoor or unattended installations.

What the system solution Is

A fully integrated queue management platform combining:

  • Industrial Touch HMI Computer (PD.Screen_PRO)
  • Industrial LiFePO₄ Power & Connectivity Controller (PD.Charger_GSM)

Together, they form a standalone, smart queue terminal that works with or without permanent power or network connectivity.

What the Queue System Can Do

  • Issue printed tickets via thermal printer

  • Scan QR codes from tickets or mobile phones

  • Display queue status, call numbers, and instructions

  • Support keypad-based or touch-based input

  • Operate online or offline

  • Sync with backend systems via:

    • Ethernet

    • WiFi / Bluetooth

    • GSM / LTE

    • RS-485 / I2C / UART / CAN

Designed for Organizations That Manage Queues

This solution is ideal for:

  • Banks & financial institutions
  • Government & municipal offices
  • Hospitals, clinics & laboratories
  • Service centers & utilities
  • Transport hubs & ticket offices
  • Educational institutions
  • Retail & customer service desks
  • Temporary or mobile service points

Why Traditional Queue Systems Fail

Typical queue kiosks rely on:

  • PCs or SBCs with operating systems

  • SD cards and filesystems

  • Long boot times

  • Unstable power conditions

  • Complex software stacks

This leads to:

  • Random freezes and reboots
  • Data corruption after power loss
  • Long maintenance cycles
  • High field service costs

Suitable Deployment Scenarios

Indoor Installations

  • Offices

  • Clinics

  • Banks

  • Service desks

Outdoor & Semi-Outdoor Installations

  • Municipal buildings

  • Parking & transport hubs

  • Temporary service points

Off-Grid Locations

  • Rural service centers

  • Mobile service vans

  • Event-based ticketing

  • Emergency or temporary offices

Our Industrial Approach (Key Difference)

Instant Operation

  • Boots in milliseconds

  • Always ready — no OS startup delay

No OS, No Filesystem

  • Immune to power cuts

  • No SD card corruption

  • Predictable real-time behavior

Industrial-Grade Hardware

  • Operating range: -30°C to +85°C

  • Designed for 24/7 unattended use

Core System Components

PD.Screen_PRO – Industrial Smart Touch HMI

  • 7” or 10.1” industrial TFT touchscreen

  • STM32 + ESP32 dual-MCU architecture

  • Deterministic real-time GUI

  • Native touch handling

  • Integrated drivers for:

    • QR / barcode scanners (1D & 2D)

    • Thermal ticket printers

    • Keypads & keyboards

    • Ethernet, RS-485, CAN, UART, USB

    • WiFi & Bluetooth

All peripherals are controlled via a simple API — no driver development required.

PDCharger-GSM – Power, Battery & Connectivity Controller

  • Industrial LiFePO₄ battery charging & management

  • Solar, DC adapter, or hybrid power input

  • Integrated:

    • Charger

    • BMS

    • Battery gauge

    • STM32 controller

    • ESP32 (Arduino-compatible)

    • GSM / LTE-M / NB-IoT + GPS

  • Enables:

    • Off-grid operation

    • Remote monitoring

    • Location tracking

    • Fleet management

    • Remote diagnostics

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